💼 Refund Policy
At LaptopKart, customer satisfaction is our priority. Please read our refund policy carefully to understand your rights when renting or purchasing laptops through our platform.
🔁 1. Rental Orders – Refund Policy
Refunds are applicable only under the following conditions:
Order Cancellation (Before Dispatch):
If you cancel a rental order before the laptop is dispatched, a full refund will be credited within 5–7 working days.
Order Cancellation (After Dispatch but Before Delivery):
In such cases, a cancellation fee may be deducted (up to ₹500) to cover logistics.
Post-Delivery Refunds:
No refunds will be issued once the laptop has been delivered, unless:
- The device is not working on arrival (DOA) and a replacement is unavailable.
- There is a major defect that cannot be resolved within 48 hours.
🔧 Note: We always aim to replace defective devices before offering a refund.
💳 2. Purchase Orders – Refund Policy
Refunds are applicable only under the following circumstances:
Wrong Product Delivered
Device Not Functional on Delivery (DOA)
Cancelled before shipping
⚠️ Refunds will not be issued for change of mind after the order is delivered. We recommend thoroughly reviewing product specifications before placing an order.
📅 Refund Timelines
Refunds, once approved, will be credited back to the original payment method within 5–7 business days.
📩 Need Help?
For refunds or concerns, please contact our support team: